Hotel Pollux Zermatt, Zermatt
320US$
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Key details
About the Hotel
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room
Max:
1 person
120 sq. feet
Bed options:
1 Single bed
Shower
Heating
room details
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King Room
Max:
2 persons
220 sq. feet
Bed options:
1 King Size Bed
City view
Heating
room details
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Double Room
Max:
2 persons
240 sq. feet
Bed options:
1 King Size Bed
Heating
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Baggage storage
- Ski storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Key access
Sports & Fitness
- Fitness center
- Ski school
- Hiking
- Cycling
- Golf course
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Stores/Commercial services
- Shoe shine service
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Solarium
- Sauna
- Turkish bath
- Steam room
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Room decor
- Parquet floor
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Location
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
ZermattSwitzerland
The Matterhorn
1.3
mi
Zermatt-Sunnegga
2100 ft
Zermatt
3200 ft
Sunnegga
1.6
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
3400 ft
Moosstrasse
Gorner Gorge
1.1
mi
Ski Elevator
Eisfluh
1.4
mi
Nearby
Museums
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
1000 ft
Church
Parish Church of St. Mauritius
1300 ft
Bridges
Photopoint Kirchbrucke bridge
1200 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Matterhorn Golf club
900 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Vernissage Centre Culturel
200 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Mall
Viktoria Shopping Center
700 ft
Ibex Fountain
800 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Bronze Alphorn
1100 ft
FIZ Fun In Zermatt AG
1100 ft
Gemeindeverwaltung
1100 ft
Steinmattstrasse 34
Papperla Pub
1400 ft
Night club
Schneewittli Nightclub
1400 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Reviews and Ratings
Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
8.6/10
Great
Rooms
8.6
Location
9.8
Service
9.6
Dining
9.0
Arthur
United States of America,
January
2025
6.4/10
I really enjoyed my stay at Hotel Pollux. Its central location in Zermatt made exploring the surrounding area easy, and the breakfast was a good highlight with a varied selection. However, the Wi-Fi was slow during my stay, which was a bit of a letdown, especially given the premium rate. Also, my room was quite warm, and while I could open the windows for fresh air, it meant dealing with some street noise at night. 😊
Rooms
7.0
The room was clean and comfortable, though a bit on the small side. I was on the main street, so it was noisy at times, especially at night.
Service
9.0
The staff was incredibly friendly and helpful, adding to my positive experience.
Location
10.0
The hotel's location on main street is perfect—close to shops, restaurants, and a short walk to the train station.
Dining
9.0
Breakfast was excellent, with plenty of fresh options to choose from, including made-to-order eggs and a juicer for fresh juice.
Facilities
8.0
The sauna and bar areas were welcoming, providing a cozy atmosphere to unwind after a long day.
Chuck
United States of America,
December
2024
5.8/10
I had a wonderful stay at Hotel Pollux in Zermatt. the location was perfect, right in the center of everything I wanted to explore. The room was spacious and clean, with a lovely balcony view of the Matterhorn. While the breakfast was extensive and delicious, I did experience minor noise from the street below at times. Overall, it was a fantastic experience, and I'd definitely return.
Rooms
10.0
My family room was roomy and clean, featuring a spacious layout with two bathrooms, perfect for our needs. The balcony offered a great view of the surroundings.
Service
10.0
The staff were exceptionally friendly and accommodating, even going out of their way to fulfill a special request for porridge. Their helpfulness made my stay more enjoyable.
Location
10.0
The hotel's location couldn’t be better, just a short walk from the train station and close to shops and restaurants. It was easy to explore Zermatt's charm from here.
Dining
9.0
Breakfast was really good, with a buffet offering fresh options like bread, meats, cheeses, and cooked-to-order eggs. It catered well to various dietary preferences.
Facilities
9.0
The hotel provided excellent amenities like a cozy bar with a fireplace and a spa area, which I found very inviting after a long day of exploring.
Mike
United States of America,
December
2024
5.8/10
My stay at Hotel Pollux was fantastic overall. The location was super convenient, just a few minutes' walk from the train station and close to shops and restaurants. The staff were incredibly friendly and attentive, really going above and beyond, especially with special dietary needs for my family. However, the room was a bit hot, and because it faced the main street, there was some noise from revelers late at night.
Rooms
8.0
The family room was spacious and well-equipped, with a lovely verandah overlooking the main street. The cleanliness was spot on, and I found the bedding comfortable, even if the pillow was a tad too soft for my taste.
Service
10.0
I really appreciated how helpful the staff were throughout my stay. They anticipated our needs, especially when it came to dietary restrictions, which made dining stress-free.
Location
9.0
The hotel's location is unbeatable. It's literally a 2-minute walk from the train station, and right on Zermatt's main street which made exploring the area super easy.
Dining
9.0
The dining experience was great, with a variety of options that catered to different tastes, including some healthy choices. The food was delicious and the service was prompt and friendly.
Facilities
8.0
The hotel has great facilities, including a cozy bar with a warm fireplace, and a lovely spa area that helped me relax after a long day of exploring.
Edward
United States of America,
November
2024
6.0/10
I had an amazing stay at Hotel Pollux! The location is excellent, making everything easily accessible, and the spacious rooms were very comfortable. The breakfast was one of the best I've experienced, with a fantastic variety of options. However, the service at breakfast could have been quicker, which was a minor hiccup. Overall, I would definitely return! 😊
Rooms
10.0
My room was spacious and clean, with a lovely balcony offering amazing views of the Matterhorn. There was a separate bathroom, making it convenient for our family.
Service
10.0
The staff were incredibly friendly and helpful throughout my stay. They accommodated my requests effectively, ensuring a pleasant experience.
Location
10.0
The hotel is centrally located, just a short walk from the train station and close to many restaurants, making it perfect for exploring Zermatt.
Dining
9.0
Breakfast was excellent with a large buffet and made-to-order options, and the dinner experience was nice thanks to the thoughtful service.
Facilities
10.0
The ski storage room was super convenient, and I enjoyed the relaxing atmosphere of the cozy bar and spa facilities.
George
United States of America,
October
2024
6.0/10
I thoroughly enjoyed my stay at Hotel Pollux. the location was perfect, right in the heart of Zermatt. The staff was exceptionally friendly and accommodating, which really enhanced my experience. The only downside was the pillows. they were a bit uncomfortable for my liking. Overall, the atmosphere and service made for a wonderful getaway.
Rooms
8.0
My room was clean and spacious, featuring a beautiful view of the Matterhorn. The bedding was comfortable, but I found the pillows lacking.
Service
9.0
I was impressed with the hospitality. the staff went above and beyond to assist me whenever needed, especially during check-in and breakfast.
Location
10.0
The hotel's location was ideal. just a short walk from the train station and local attractions, making it easy to explore Zermatt.
Dining
9.0
I loved the breakfast spread every morning. there were plenty of fresh options and made-to-order choices. The restaurant offered good dining experiences as well.
Facilities
8.0
The spa facilities were a perfect retreat after a long day. the saunas were clean and relaxing, although I wished for a hot tub.
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