What time is check-in and check-out at Hotel Pollux?
Check-in is from 15:00 and check-out is by 11:00.
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Hotel Pollux, Zermatt
252US$
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Key details
About the Hotel
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
- Close to the Matterhorn Museum
Perfect
9.1
9.8
4.7
Loved by guests
"Rooms are a good size with understated alpine character and nice details (our attic room had windows above the bed to see the stars at night and Matterhorn."
"Great property, on the same street as train station. Great little bar with the best ambience of Zetmatt."
"The property was charismatic, comfortable and beautiful and in a great position, an easy walk to and from the train station."
Hotel Pollux offers a blend of modern design and rustic elements in Zermatt. This 4-star hotel features
Rooms & Amenities
Hotel Pollux features
Dining
Dining options at Hotel Pollux include
Leisure & Activities
The
Services & Local Area
Hotel Pollux is equipped with
“Hotel Pollux struck me as a balanced choice in Zermatt, a four-star property near the train station with updated rooms and Matterhorn views from some balconies. I noted their wellness area and multiple restaurants, including vegetarian options, suggesting a broad appeal. It's a place that seems to value convenience without sacrificing local flavor.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room Gallery
2 persons
11 m²
1 Single bed
Shower
Heating
room details
Double Room Streetside
2 persons
20 m²
1 King-size bed
Heating
room details
Double Room Balcony
2 persons
22 m²
1 King-size bed
Heating
Bathtub
room details
Attika Double Room
2 persons
28 m²
1 King-size bed
Coffee machine
Heating
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Golf course
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Shoe shine service
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
Hotel Pollux features a delightful trio of onsite dining venues offering a rich taste of local flavors and Mediterranean influences. Families and couples alike can savor traditional dishes and vegetarian options in welcoming atmospheres that reflect a blend of modern and traditional styles.
Pinte
Local
Ambiance
Family-friendly, Traditional
Key Offerings
Indulge in hearty breakfasts and delightful lunches, with an emphasis on local ingredients. The space invites warmth and conviviality, perfect for family gatherings.
Reservation
no
07:30 - 00:00 (Daily), 08:30 - 00:00 (Sunday)
Arvenstube
Mediterranean, Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Enjoy a dinner filled with Mediterranean delights and local specialties, tailored for both vegetarian and vegan diets, all in a cozy yet modern setting.
Reservation
yes
18:00 - 00:00 (Daily)
Vegistube
Local
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
This dinner spot caters to vegetarian and vegan palates with a thoughtful menu feature, providing a contemporary twist on local classics in a vibrant atmosphere.
Reservation
yes
18:00 - 00:00 (Daily)
Location
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
2.0
km
Landmark
Gorner Gorge
1.7
km
Landmark
Sunnegga
2.5
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
2.0
km
Ski Area
Wolli park for beginners Sunnegga
2.0
km
Theme Park
Forest Fun-Park Zermatt
1.2
km
Beach
Leisee
2.1
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.6
km
Garden
Ricola Herb Garden
2.0
km
Garden
Dossen Glacier Garden
3.2
km
Landmark
Zmutt Glacier
2.9
km
Landmark
Zmutt
2.9
km
Bridge
Hangebrucke
3.2
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.4
km
Landmark
Kapelle Mutt
2.9
km
Beach
Grunsee
3.5
km
Nearby
Museum
Matterhorn Museum
300 m
Cemetery
Mountaineer's Cemetery
340 m
Church
St Peter's English Church
180 m
Bridge
Photopoint Kirchbrucke bridge
360 m
Church
Parish Church of St. Mauritius
390 m
Bahnhofstrasse
Walk of Climb
230 m
Stellisee 3920 Zermatt
Stellisee
40 m
Hinterdorfstrasse 25
Hinterdorfstrasse
230 m
Hohbalmen
250 m
Castor Mountain
250 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
390 m
Murmeli Brunnen
250 m
Triftbachstrasse 7
Bergfuhrerdenkmal
300 m
Denner Partner
440 m
Restaurants
Walliserkanne
40 m
32 Bahnhofstrasse
Pizzeria Ristorante Molino
90 m
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
20 m
Bahnhofstrasse 30
Restaurant Pinte
10 m
Bahnhofstrasse 28 Hotel Pollux
Vegistube
10 m
Bahnhofstrasse 28
Baeckerei
20 m
Bahnhofstrasse 28
Swiss Chalet
70 m
18 Bahnhofstrasse
China Garden
50 m
Bahnhofstrasse 18
Derby
50 m
22 Bahnhofstrasse
Bergrestaurant Hermetje
40 m
Hermetje
Explore Zermatt
Explore Zermatt
Matterhorn Museum
4 minutes' walk
Local heritage exhibits detailing Zermatt's climbing history and culture. Offers free admission on certain days.
Mountaineer's Cemetery
5 minutes' walk
A site honoring climbers who lost their lives in the Alps, presenting poignant memorials and sculptures.
The Matterhorn
25 minutes' walk
Iconic pyramid-shaped peak symbolizing the Swiss Alps. Stunning views and numerous photo opportunities await.
Sunnegga
30 minutes' walk
Mountain paradise with panoramic views, hiking trails, and a funicular railway. Popular spot for family picnics.
Theodors Stuba Zermatt 1896
1 minute' walk
Cozy restaurant serving traditional Swiss cuisine and unique regional dishes. Reservation recommended.
Pizzeria Ristorante Molino
2 minutes' walk
Vibrant Italian eatery known for wood-fired pizzas and casual dining ambiance. Gluten-free options available.
Walliserkanne
1 minute' walk
Charming, authentic Swiss restaurant with rustic decor. Specializes in fondue and raclette.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Arthur
United States,
January
2025
6.4/10
I really enjoyed my stay at Hotel Pollux. Its central location in Zermatt made exploring the surrounding area easy, and the breakfast was a good highlight with a varied selection. However, the Wi-Fi was slow during my stay, which was a bit of a letdown, especially given the premium rate. Also, my room was quite warm, and while I could open the windows for fresh air, it meant dealing with some street noise at night. 😊
Rooms
7.0
The room was clean and comfortable, though a bit on the small side. I was on the main street, so it was noisy at times, especially at night.
Service
9.0
The staff was incredibly friendly and helpful, adding to my positive experience.
Location
10.0
The hotel's location on main street is perfect-close to shops, restaurants, and a short walk to the train station.
Dining
9.0
Breakfast was excellent, with plenty of fresh options to choose from, including made-to-order eggs and a juicer for fresh juice.
Facilities
8.0
The sauna and bar areas were welcoming, providing a cozy atmosphere to unwind after a long day.
Chuck
United States,
December
2024
5.8/10
I had a wonderful stay at Hotel Pollux in Zermatt. the location was perfect, right in the center of everything I wanted to explore. The room was spacious and clean, with a lovely balcony view of the Matterhorn. While the breakfast was extensive and delicious, I did experience minor noise from the street below at times. Overall, it was a fantastic experience, and I'd definitely return.
Rooms
10.0
My family room was roomy and clean, featuring a spacious layout with two bathrooms, perfect for our needs. The balcony offered a great view of the surroundings.
Service
10.0
The staff were exceptionally friendly and accommodating, even going out of their way to fulfill a special request for porridge. Their helpfulness made my stay more enjoyable.
Location
10.0
The hotel's location couldn't be better, just a short walk from the train station and close to shops and restaurants. It was easy to explore Zermatt's charm from here.
Dining
9.0
Breakfast was really good, with a buffet offering fresh options like bread, meats, cheeses, and cooked-to-order eggs. It catered well to various dietary preferences.
Facilities
9.0
The hotel provided excellent amenities like a cozy bar with a fireplace and a spa area, which I found very inviting after a long day of exploring.
Mike
United States,
December
2024
5.8/10
My stay at Hotel Pollux was fantastic overall. The location was super convenient, just a few minutes' walk from the train station and close to shops and restaurants. The staff were incredibly friendly and attentive, really going above and beyond, especially with special dietary needs for my family. However, the room was a bit hot, and because it faced the main street, there was some noise from revelers late at night.
Rooms
8.0
The family room was spacious and well-equipped, with a lovely verandah overlooking the main street. The cleanliness was spot on, and I found the bedding comfortable, even if the pillow was a tad too soft for my taste.
Service
10.0
I really appreciated how helpful the staff were throughout my stay. They anticipated our needs, especially when it came to dietary restrictions, which made dining stress-free.
Location
9.0
The hotel's location is unbeatable. It's literally a 2-minute walk from the train station, and right on Zermatt's main street which made exploring the area super easy.
Dining
9.0
The dining experience was great, with a variety of options that catered to different tastes, including some healthy choices. The food was delicious and the service was prompt and friendly.
Facilities
8.0
The hotel has great facilities, including a cozy bar with a warm fireplace, and a lovely spa area that helped me relax after a long day of exploring.
Edward
United States,
November
2024
6.0/10
I had an amazing stay at Hotel Pollux! The location is excellent, making everything easily accessible, and the spacious rooms were very comfortable. The breakfast was one of the best I've experienced, with a fantastic variety of options. However, the service at breakfast could have been quicker, which was a minor hiccup. Overall, I would definitely return! 😊
Rooms
10.0
My room was spacious and clean, with a lovely balcony offering amazing views of the Matterhorn. There was a separate bathroom, making it convenient for our family.
Service
10.0
The staff were incredibly friendly and helpful throughout my stay. They accommodated my requests effectively, ensuring a pleasant experience.
Location
10.0
The hotel is centrally located, just a short walk from the train station and close to many restaurants, making it perfect for exploring Zermatt.
Dining
9.0
Breakfast was excellent with a large buffet and made-to-order options, and the dinner experience was nice thanks to the thoughtful service.
Facilities
10.0
The ski storage room was super convenient, and I enjoyed the relaxing atmosphere of the cozy bar and spa facilities.
George
United States,
October
2024
6.0/10
I thoroughly enjoyed my stay at Hotel Pollux. the location was perfect, right in the heart of Zermatt. The staff was exceptionally friendly and accommodating, which really enhanced my experience. The only downside was the pillows. they were a bit uncomfortable for my liking. Overall, the atmosphere and service made for a wonderful getaway.
Rooms
8.0
My room was clean and spacious, featuring a beautiful view of the Matterhorn. The bedding was comfortable, but I found the pillows lacking.
Service
9.0
I was impressed with the hospitality. the staff went above and beyond to assist me whenever needed, especially during check-in and breakfast.
Location
10.0
The hotel's location was ideal. just a short walk from the train station and local attractions, making it easy to explore Zermatt.
Dining
9.0
I loved the breakfast spread every morning. there were plenty of fresh options and made-to-order choices. The restaurant offered good dining experiences as well.
Facilities
8.0
The spa facilities were a perfect retreat after a long day. the saunas were clean and relaxing, although I wished for a hot tub.
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Pollux serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux
FAQs
About Hotel Pollux
How far is Hotel Pollux from the train station?
The hotel is located just 200 meters from the Zermatt train station.
What are the dining options available at Hotel Pollux?
The hotel features three restaurants: Pinte, Arvenstube, and Vegistube, offering regional, international, and vegetarian cuisine.
Is Wi-Fi available at Hotel Pollux?
Free Wi-Fi is available throughout the property.
What wellness facilities does Hotel Pollux offer?
The hotel offers a wellness area with three saunas, a steam bath, and a relaxation room.
What is the closest attraction to Hotel Pollux?
Matterhorn Museum is located approximately 0.5 km from the hotel.
What room features can I expect at Hotel Pollux?
Rooms include a flat-screen TV, coffee maker, safe, and a minibar.
Which nearby restaurants can I find close to Hotel Pollux?
Nearby restaurants include Theodors Stuba Zermatt 1896, Swiss Chalet, Derby, and Shogun Japan Restaurant, all within 0.5 km.
Does Hotel Pollux have a business center?
Yes, the hotel features a conference room and business center.
What recreational activities are available at Hotel Pollux?
The hotel offers activities such as skiing, hiking, and golf.
Is a breakfast included with the stay at Hotel Pollux?
Yes, a buffet breakfast is included in the room rate.
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