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From335US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, Switzerland, 3920

Hotel Pollux, a family-run 4-star hotel in the center of Zermatt, features a spa area and three on-site restaurants serving local and international cuisine. The hotel provides amenities such as a bar with a cozy fireplace and free ski shuttle service for easy access to slopes.

Rooms & Amenities

Hotel Pollux offers 35 cozy rooms designed in alpine style, including family rooms with interconnecting doors and junior suites with terraces. All rooms feature modern amenities such as flat-screen TVs, minibars, and free WiFi.

Dining Options

Dining options at Hotel Pollux include The Pinte, focusing on Swiss specialties like cheese fondue, and the Arvenstube for international dishes. The Vegistube caters to vegetarian and vegan preferences, providing classic and innovative meal choices.

Leisure & Activities

Guests can relax in the wellness area featuring a Finnish sauna, steam bath, hot tub, and relaxation room. The hotel also offers free ski shuttle service to nearby ski resorts like Zermatt-Sunnegga and Gornergrat.

Services & Transportation

Additional services at Hotel Pollux include a 24-hour front desk and luggage storage. The hotel is located within 0.3 miles of Zermatt's train station, with transport links to the area's skiing and hiking trails.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room Gallery
Max:
1 person
120 sq. feet 
Bed options:
1 Single bed
Shower
Heating
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Double Room Streetside
Max:
2 persons
220 sq. feet 
Bed options:
1 King-size bed
City view
Heating
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Double Room Balcony
Max:
2 persons
240 sq. feet 
Bed options:
1 King-size bed
Heating
Bathtub
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Zermatt700 ft
Airports
Sion (SIR) 47.8 mi
Agno (LUG) 100.5 mi
Train
Zermatt railway station1000 ft
Train400 ft
Bus
Bus stop 7.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Map view
Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje

Reviews and Ratings

Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
8.6
Location
9.8
Service
9.6
Dining
9.0
Guest reviews
6.0/10
based on 5 reviews
4.5/5 based on 227 reviews
9.0
9.0/10 based on 441 reviews
#48 of 108 hotels in Zermatt based on Tripadvisor
Arthur
United States, January  2025
6.4/10

I really enjoyed my stay at Hotel Pollux. Its central location in Zermatt made exploring the surrounding area easy, and the breakfast was a good highlight with a varied selection. However, the Wi-Fi was slow during my stay, which was a bit of a letdown, especially given the premium rate. Also, my room was quite warm, and while I could open the windows for fresh air, it meant dealing with some street noise at night. 😊

Rooms
7.0
The room was clean and comfortable, though a bit on the small side. I was on the main street, so it was noisy at times, especially at night.
Service
9.0
The staff was incredibly friendly and helpful, adding to my positive experience.
Location
10.0
The hotel's location on main street is perfect—close to shops, restaurants, and a short walk to the train station.
Dining
9.0
Breakfast was excellent, with plenty of fresh options to choose from, including made-to-order eggs and a juicer for fresh juice.
Facilities
8.0
The sauna and bar areas were welcoming, providing a cozy atmosphere to unwind after a long day.
Chuck
United States, December  2024
5.8/10

I had a wonderful stay at Hotel Pollux in Zermatt. the location was perfect, right in the center of everything I wanted to explore. The room was spacious and clean, with a lovely balcony view of the Matterhorn. While the breakfast was extensive and delicious, I did experience minor noise from the street below at times. Overall, it was a fantastic experience, and I'd definitely return.

Rooms
10.0
My family room was roomy and clean, featuring a spacious layout with two bathrooms, perfect for our needs. The balcony offered a great view of the surroundings.
Service
10.0
The staff were exceptionally friendly and accommodating, even going out of their way to fulfill a special request for porridge. Their helpfulness made my stay more enjoyable.
Location
10.0
The hotel's location couldn’t be better, just a short walk from the train station and close to shops and restaurants. It was easy to explore Zermatt's charm from here.
Dining
9.0
Breakfast was really good, with a buffet offering fresh options like bread, meats, cheeses, and cooked-to-order eggs. It catered well to various dietary preferences.
Facilities
9.0
The hotel provided excellent amenities like a cozy bar with a fireplace and a spa area, which I found very inviting after a long day of exploring.
Mike
United States, December  2024
5.8/10

My stay at Hotel Pollux was fantastic overall. The location was super convenient, just a few minutes' walk from the train station and close to shops and restaurants. The staff were incredibly friendly and attentive, really going above and beyond, especially with special dietary needs for my family. However, the room was a bit hot, and because it faced the main street, there was some noise from revelers late at night.

Rooms
8.0
The family room was spacious and well-equipped, with a lovely verandah overlooking the main street. The cleanliness was spot on, and I found the bedding comfortable, even if the pillow was a tad too soft for my taste.
Service
10.0
I really appreciated how helpful the staff were throughout my stay. They anticipated our needs, especially when it came to dietary restrictions, which made dining stress-free.
Location
9.0
The hotel's location is unbeatable. It's literally a 2-minute walk from the train station, and right on Zermatt's main street which made exploring the area super easy.
Dining
9.0
The dining experience was great, with a variety of options that catered to different tastes, including some healthy choices. The food was delicious and the service was prompt and friendly.
Facilities
8.0
The hotel has great facilities, including a cozy bar with a warm fireplace, and a lovely spa area that helped me relax after a long day of exploring.
Edward
United States, November  2024
6.0/10

I had an amazing stay at Hotel Pollux! The location is excellent, making everything easily accessible, and the spacious rooms were very comfortable. The breakfast was one of the best I've experienced, with a fantastic variety of options. However, the service at breakfast could have been quicker, which was a minor hiccup. Overall, I would definitely return! 😊

Rooms
10.0
My room was spacious and clean, with a lovely balcony offering amazing views of the Matterhorn. There was a separate bathroom, making it convenient for our family.
Service
10.0
The staff were incredibly friendly and helpful throughout my stay. They accommodated my requests effectively, ensuring a pleasant experience.
Location
10.0
The hotel is centrally located, just a short walk from the train station and close to many restaurants, making it perfect for exploring Zermatt.
Dining
9.0
Breakfast was excellent with a large buffet and made-to-order options, and the dinner experience was nice thanks to the thoughtful service.
Facilities
10.0
The ski storage room was super convenient, and I enjoyed the relaxing atmosphere of the cozy bar and spa facilities.
George
United States, October  2024
6.0/10

I thoroughly enjoyed my stay at Hotel Pollux. the location was perfect, right in the heart of Zermatt. The staff was exceptionally friendly and accommodating, which really enhanced my experience. The only downside was the pillows. they were a bit uncomfortable for my liking. Overall, the atmosphere and service made for a wonderful getaway.

Rooms
8.0
My room was clean and spacious, featuring a beautiful view of the Matterhorn. The bedding was comfortable, but I found the pillows lacking.
Service
9.0
I was impressed with the hospitality. the staff went above and beyond to assist me whenever needed, especially during check-in and breakfast.
Location
10.0
The hotel's location was ideal. just a short walk from the train station and local attractions, making it easy to explore Zermatt.
Dining
9.0
I loved the breakfast spread every morning. there were plenty of fresh options and made-to-order choices. The restaurant offered good dining experiences as well.
Facilities
8.0
The spa facilities were a perfect retreat after a long day. the saunas were clean and relaxing, although I wished for a hot tub.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room